18 FEB 2020

Altibbi expands premium telehealth services availability in MENA through Fortumo’s direct carrier billing platform

POSTED UNDER Press Release
image of Mattias Liivak

Mattias Liivak

Head of Marketing & PR, Fortumo

MENA’s largest digital health platform Altibbi and the mobile technology company Fortumo are today announcing the launch of a direct carrier billing partnership. The first country where carrier billing through Fortumo becomes available for Altibbi users is Kuwait.

Subscribers of the mobile operator Ooredoo Kuwait can now use their prepaid SIM card or monthly phone bill to pay for telemedicine services access on Altibbi’s platform. Altibbi and Fortumo are working together to roll out the solution with additional telcos in the region.

Altibbi provides users with a free Arabic medical knowledge base. Through the platform users can also book consultation sessions with certified physicians; this premium service can also now be accessed through carrier billing.

"Our goal is to provide quality healthcare for all, that’s why we focus on partnerships that help us better serve and include everyone. With the launch of a direct carrier billing partnership with Fortumo, our users in Kuwait will have access to quality healthcare on their devices affordably, and on their terms," said Jalil Allabadi, CEO of Altibbi. Last year, the company launched its "one million free medical consultations" campaign to increase consumer awareness about the benefits of telemedicine.

"Telcos are the perfect partners for digital service providers in emerging markets. In any country where smartphone ownership is high but traditional payment methods like credit cards are rare, carrier billing gives service providers a significant increase in the number of users they can reach and collect payments from. We are excited to be working together with Altibbi in giving consumers better access to medical advice," Andrea Boetti, VP of Global Business Development at Fortumo.

In Kuwait, only 22% of people have a credit card while 86% of people own smartphones. This means the majority of people with internet access are unable to pay for premium digital services. Carrier billing solves this problem for digital service providers by making online payments available to anyone with a SIM card. Additional data on carrier billing in the MENA region can be found from Fortumo’s recent market report.

In recent news, Fortumo announced the launch of Google Play direct carrier billing in Pakistan for Zong 4G subscribers, and a partnership with Indonesia’s leading VOD service Vidio.

About Altibbi

“Altibbi” – better Health for everyone. Altibbi is the first website in the Arab world to provide a telemedicine service that allows patients to communicate with over 10,000 accredited doctors directly by phone. The medical team works to provide reliable medical information, in the Arabic language, over the Internet to those who need it, in addition to providing online medical consultations in 10 Arab countries.

With over 400 million people in the Arab world lacking access to basic health services, information and medical advice, as well as the fact that 70% of doctors’ visits are unnecessary, Altibbi’s services are particularly relevant. Altibbi’s website has been awarded the “World Summit Award” for providing reliable medical information to Arab users. For more information, please visit https://www.altibbi.com/.

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