19 MAR 2020

Market report: global overview of direct carrier billing

POSTED UNDER Direct Carrier Billing Market Report Payments Web Payments
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Andrea Boetti

Director of Strategic Partnerships, Fortumo

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This report gives an overview of the direct carrier billing landscape during 2019. The report is based on data from Fortumo’s payments platform and 78 countries, with a reach of more than 3 billion consumers. 

The following regions are represented in the report: Asia (17 countries), Western Europe (17 countries), Middle East & North Africa (15 countries), Central & Eastern Europe (22 countries) and Latin America (7 countries).

For these regions, we have brought out payments data collected from our Web SDK, Hosted DCB and Payments API payment products:

  • Total payment volumes per region
  • Average and median revenue per user 
  • Average and median transaction values
  • Digital service pricing distribution

The data is aggregated across thousands of digital service providers using Fortumo’s platform to collect payments. 

This gives a merchant-agnostic view to consumer behavior: how much people are willing to spend through carrier billing, what pricing other service providers are using and how does the distribution of transactions look like. As a result, this report should be a useful guide in assessing how to adjust user acquisition and pricing strategies for each region.

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