We hope everything is going as well for you as it can in the ongoing crisis. Here is a brief update on the new connections and platform improvements team Fortumo has been working on during Q1.
New connections
- Netherlands: additional telcos (Vodafone, T-Mobile & Telfort) launched for Hosted DCB
- Ukraine: Kyivstar & Vodafone launched for Hosted DCB & Web SDK (DCB, PIN flow)
- Malaysia: additional telco (U-Mobile) launched for Hosted DCB & Web SDK (DCB, PIN flow)
- Indonesia: Header Enrichment flow added on telco Indosat for Hosted DCB & Web SDK
Hosted DCB improvements
Hosted DCB lets merchants launch DCB on Fortumo’s telco connections while the checkout flow is managed by Fortumo. This gives a scalable way for merchants to launch multiple telcos through one integration and removes the need to spend time on checkout flow localization. In Q1, the following features were added to Hosted DCB:
- Added free_trial_limit parameter for limiting the number of times one phone number (MSISDN) can redeem a free trial in order to prevent trial abuse; free_trial_limit parameter is documented here
- Added amount parameter to Refund API for cases where the user needs to receive a refund for a partial value of the transaction; creating partial refunds is documented here
- Improved the handling of cases where the PIN code delivery is delayed; users are now given instructions on how to troubleshoot the issue and complete their transaction
Bundling Platform improvements
Fortumo’s Bundling Platform lets digital service providers and telcos (mobile operators, TV providers and ISP-s) easily set up multiple bundle and reselling offers through one integration. In Q1, the following features were added to the Bundling Platform:
- Launched a new analytics solution for merchants and telcos using the Bundling Platform which provides in-depth information on bundling performance including activations, cancellations, conversions and failed activation reasons
- Added informative error pages to bundle activation flows in cases where the service has already been activated or the user does not meet the entitlement criteria
- Added a new error code (ERR_2010) for cases where the user has left the flow without completing service activation and has restarted it; primarily intended to be used for analytical purposes documented here
- Added flexible callback endpoint logic for partners who need to use dedicated URLs for activation and cancellation callbacks
General improvements
- Improved the download experience of reports from Revenue view; files are now provided in gzip format and accept-encoding:gzip parameter is now available for the Reporting API
- Added option to provide correspondent bank information to Payout configuration view
- Added Arabic language localization to the Customer Support Portal
New research
- Report on the global performance of carrier billing in 2019
- Report on carrier billing in Central & Eastern Europe
If you have any questions or feedback, please get in touch.
