11 JUN 2020

Tune Talk launches Google Play carrier billing with Fortumo

POSTED UNDER Press Release
image of Mattias Liivak

Mattias Liivak

Head of Marketing & PR, Fortumo

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The Malaysian mobile operator Tune Talk and the mobile technology company Fortumo are today launching direct carrier billing for Google Play. 1.5 million Tune Talk subscribers can now pay for in-app content and apps from Google Play by charging purchases to their Tune Talk prepaid SIM card.

Ameen Amaendran, Tune Talk CEO, stated, “For the longest time, we have always been working towards enabling our Tune Talk subscribers to seamlessly enjoy and purchase their favourite mobile applications with airtime credit. However, there was a limitation in launching Direct Carrier Billing (DCB) previously due to the brand recognition of MVNOs in Malaysia. Thankfully, with the recent Google policy change, we were then able to collaborate with Fortumo and as of May 2020, Tune Talk is now fully live with Google DCB. We foresee an increase in usage among our subscribers and would like to attribute part of this launch success to Fortumo’s professionalism in managing our expectations. It is safe to say, we are pleased to be in partnership for the long run.”

“Carrier billing provides mobile users with the easiest way to pay for digital content. Fortumo makes it easy for telcos to launch world class digital entertainment to their subscribers: not just Google Play, but a wider portfolio of streaming, gaming and other digital merchants. We look forward to growing our partnership with Tune Talk ,” added Taavi Krusell, VP of Carrier Sales at Fortumo.

Beside full project management for the Google Play integration, the company will also support Tune Talk with marketing advice on to maximize subscriber uptake and revenue from the payment solution. This guidance is based on Fortumo’s work with dozens of other telcos on Google Play deployments. Tune Talk will also be able to use the Fortumo Insight platform for real-time analytics on Google Play and to pinpoint activities for performance improvements.

In Malaysia only 21% of people own a credit card while 83% of people have a smartphone. This means the majority of mobile users are able to access content, but cannot pay for premium services.

Carrier billing resolves this issue for digital content merchants by making online payments available to anyone with a mobile device. Any mobile device owner can securely add the transaction to their monthly phone bill or deduct the charge from their prepaid SIM card.

Additional data on the digital ecosystem of Malaysia and other countries of the region is available in Fortumo’s recent Asia market report.

Tune Talk is the second mobile operator to launch carrier billing on Google Play with Fortumo in Malaysia, where the company has been working together with Unifi Mobile since 2017.

In recent news from the region, Fortumo announced a payments partnership with Indonesia’s leading digital publisher Tempo.

About Tune Talk

On 19 Aug 2009, Tune Talk Sdn Bhd (200601001210) was officially launched and it is now the fastest growing Mobile Virtual Network Operator (MVNO) in Malaysia. As a lifestyle telecommunication company, we aim to offer mobile plans at lower rates and capture consumers with attractive rewards. The transition to digital has widened our distribution channels and made our products easily accessible. Primarily, Tune Talk is owned by Celcom Axiata Berhad and Tune Group Sdn Bhd. Being part of the Tune Group, the company has the advantage to collaborate with our sister companies in providing desired products and substantial incentives.

­­Over the past decade, Tune Talk is recognised to be an innovative disruptor that will progressively deliver out-of-the-box solutions in the highly competitive telecommunication industry. We are underway in reaching the 1 million active subscribers’ milestone and the team is looking forward to continuously serve our subscribers and partners with the best mobile services in the Southeast Asia. For more information, kindly check out our social media pages or visit https://www.tunetalk.com/.

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