B2B Onboarding Specialist

Location: Tartu or Tallinn

3 days to Apply

Deadline: 22 May 2022

Boku Estonia (formerly Fortumo) is part of Boku Inc., a leading global provider of mobile payment solutions. Our Mobile First Payments Network 'M1ST' features 330+ mobile payment methods, including mobile wallets, direct carrier billing, and real-time payments schemes, reaching over 7 billion mobile payment accounts in 91 countries - all through a single integration. Boku's customers include some of the world's largest companies: Amazon, Apple, Meta Platforms, Google, Microsoft, Netflix, Sony, Spotify and Tencent. In 2021, the total processed value of transactions through our platform exceeded $8 billion.

What is the purpose and content of this role?

Working in the Merchant Services team, you'll be helping merchants launch new payment methods on Boku's payment platform. You'll work directly with e-wallets and mobile operators from around the world, make sure onboarding requirements are met and coordinate with internal stakeholders both on the business- and tech sides to ensure successful service launches.

As a B2B Onboarding Specialist, you will:

  • Review and submit relevant approval documentation to e-wallets and mobile operators
  • Validate commercial conditions and apply internal configurations
  • Negotiate with payment method providers for fixing project timelines and removing launch blockers
  • Perform final testing and confirm launch readiness of new services
  • Carry out simple KYC and compliance checks
  • Keep track and ensure internal visibility of onboarding project statuses
  • Collaborate with technical and business teams for successful project delivery
  • Help maintain good relations with our external partners

Some of our partners:

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We really want you to:

  • Have proven multi-project management skills, ideally backed with 2+ years of experience working in IT or fintech industry
  • Have excellent communication skills in English, additional language skill is a plus
  • Feel comfortable working with legal and technical documentation as well as financial calculations and -models
  • Take the initiative, and work independently and efficiently without close supervision
  • Be methodical, proactive, and results oriented
  • Demonstrate great analytical skills and attention to detail
  • Handle stress and high workloads with poise and ease

And in return, among other things, we offer:

  • RSU's for publicly listed Boku Inc.
  • Extra vacation days
  • Impact to do great things on a global scale while working together with the leading companies in the industry
  • Work-life balance, we are a family-friendly employer with a certified gold level
  • Independence in defining your role: the freedom to act and take responsibility
  • A cozy working environment at our offices in the city centre of Tallinn and Tartu
  • Internal & external trainings and much, much more

We are happy to talk to you more about the role.

Signe Virolainen

Signe Virolainen | HEAD OF HR