Connectivity Operations Specialist

Location: Tallinn/Tartu

5 days to Apply

Deadline: 9 Aug 2020

Fortumo gives people the option to pay for digital content and services on their phone bill. For our customers including Google, Spotify, and Amazon, this opens up the opportunity to collect payments from 4 billion people across the world without a credit card.

We are a close-knit team of experienced people who want to constantly grow and learn from each other. Together, we are building a platform that serves a business-critical role for some of the world’s largest digital entertainment companies.

What is the purpose and content of this role?

In Fortumo, we are successful only if our clients are successful. That’s where the Connectivity Operations Specialist comes in. You'll be given the chance to expand and maintain our mobile operator integrations portfolio consisting of 120 billing partners and mobile operators across 95 countries.

Our most important focus in the Connectivity team is to implement changes and manage projects in tight cooperation with other teams inside and outside of Fortumo. As a Connectivity Operations Specialist, you will be solving ongoing issues and incidents together with our connectivity partners and ensuring we maintain good relations with them. You will also be involved in monitoring activities to ensure we spot problems quickly and keep our payment processing healthy. Everyone at Fortumo has a strong sense of commitment and ownership. We don't expect you to know everything from the beginning but we do want you to want to learn and grow with us. If you believe in getting things done, you'll fit right in.

Our clients:

Skills and requirements, we expect from you:

have a degree in IT, Economics, or similar
have great analytical skills and attention to detail
be excellent in B2B communication and negotiation skills
have experience working with technical documentation and requirements
be a master with numbers and using spreadsheet software
have previous experience with databases and back-office systems
can handle stress and high workloads with poise and ease
take initiative and enjoy working independently without close supervision
be fluent in written and verbal English language

We offer you:

solid, skilled team - 30% of the team has been at Fortumo for 5+ years. People come, stay, and grow. We have gone through multiple big shifts in business, gone through difficult times and successfully launched new business lines together
independence in defining your role: the freedom to act and take responsibility
work-life balance, we are involved in the Family Friendly Employer program
cozy and one of the coolest working environments at our offices in Tartu or Tallinn
a variety of frequent all-inclusive team events that will help you quickly integrate into our talented and fun team
tenure-based extra vacation days
monthly health & wellness compensation
internal & external trainings and much, much more

We are happy to talk to you more about the role.

Signe Virolainen | HEAD OF HR

signe.virolainen@fortumo.com