Connectivity Operations Specialist

Location: Tartu/Tallinn

expired to Apply

Deadline: 17 Jan 2022

Fortumo gives people the option to pay for digital content and services on their phone bill. For our customers, including Google, Spotify, and Amazon, this opens up the opportunity to collect payments from 4 billion people across the world without a credit card.

We are a close-knit team of experienced people who want to grow and learn from each other constantly. Together, we build a platform that serves a business-critical role for some of the world’s largest digital entertainment companies.

What is the purpose and content of this role?

In Fortumo, we are successful only if our customers are successful. That’s where the Connectivity Operations Specialist comes in. You'll be given the chance to maintain and help in expanding our mobile operator integrations portfolio consisting of 120 billing partners and mobile operators across 95 countries.

Our most important focus in the Connectivity team is to implement changes and manage projects regarding our connections to mobile operators in tight cooperation with other teams inside and outside of Fortumo. As a Connectivity Operations Specialist, you will be solving ongoing issues and incidents together with our connectivity partners and ensuring we maintain good relations with them. These topics can range from small configurations to large technical changes that will need extensive preparation and follow-through. You will also be involved in monitoring activities to ensure we spot problems quickly and keep our payment processing healthy.

Everyone at Fortumo has a strong sense of commitment and ownership. We don't expect you to know everything from the beginning but we do want you to want to learn and grow with us. If you believe in getting things done, you'll fit right in.

Some of our clients:

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Knowledge and expertise that matters:

  • Degree in IT, Economics, or similar
  • Very good B2B communication and negotiation skills
  • Great analytical skills and attention to detail
  • Good with numbers and using spreadsheet software
  • Firm understanding of back-office systems or a will to learn it
  • Ability to handle stress and high workload with poise and ease
  • A can-do attitude and ability to work independently without close supervision
  • Proactivity, you take the initiative to improve our day-to-day workflows
  • Fluency in written and verbal English
  • Experience working with technical documentation and requirements is beneficial, but not required
  • Previous experience in the software and service industry is not a must

We offer you:

  • Stock options for publicly listed Boku Inc.
  • Solid, skilled team - 30% of the team has been at Fortumo for 5+ years. People come, stay, and grow. We have gone through multiple big shifts in business, gone through difficult times, and successfully launched new business lines together
  • We are a family-friendly employer with a certified gold level
  • Cozy offices in Tartu or Tallinn city center
  • A variety of frequent all-inclusive team events that will help you quickly integrate into our talented and fun team
  • Valuable growth opportunities in a fast-growing company
  • Personal impact on changing the future of mobile payments while working together with the leading companies of the industry
  • Monthly health & wellness compensation
  • Internal & external trainings and much, much more

We are happy to talk to you more about the role.

Signe Virolainen

Signe Virolainen | HEAD OF HR