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Fortumo gives people the option to pay for digital content and services on their phone bill. For our customers, including Google, Spotify, and Amazon, this opens up the opportunity to collect payments from 4 billion people across the world without a credit card.
We are a close-knit team of experienced people who want to grow and learn from each other constantly. Together, we build a platform that serves a business-critical role for some of the world’s largest digital entertainment companies.
In Fortumo, we are successful only if our clients are successful. That’s where Customer Relationship Specialist usually comes in. You'll be given the chance to actively shape our future success while helping our customers to grow their businesses from every corner of the world.
Our most important focus in the Customer Relations team is on providing support to our clients (service providers, end-users, mobile operators) from across the globe by delivering solutions and assisting with their requests. In addition, you will be contributing to fraud management, monitoring, payout processes, merchant auditing, and leading different projects and initiatives. Everyone at Fortumo has a strong sense of commitment and ownership. We don't expect you to know everything from the beginning but we do want you to want to learn and grow with us. You will be working closely with other teams making sure that services are delivered efficiently and problems are solved. If you believe in getting things done, you'll fit right in.