Head of Account Management

Location: Tallinn or Tartu

expired to Apply

Deadline: 26 Sept 2021

We are a team of talented people passionate about our products that are used by millions of people globally. Together we aim to get things done without bureaucracy and we enjoy doing it from a flexible and comfy, yet professional and engaging work environment. Now we’re looking for a Head of Account Management to join us on our mission. You’ll be working alongside international and fun colleagues at one of the most global technology companies in Estonia, supporting partners like Amazon, Google, Spotify, Tencent, Epic Games. Everyone at Fortumo has a strong sense of commitment and ownership. We don’t expect you to know everything from the beginning but we do want you to want to learn and grow with us. You’ll be given the chance to actively shape our future success while helping our customers grow their businesses from every corner of the world. If you believe in getting things done, you’ll fit right in.

What is the purpose and content of this role?

You’ll be leading a team who’s role is to strengthen the relationships with our existing merchants and help them to grow and be more successful. Your role is to lead the team, hold team’s vision, define it’s strategy and manage the everyday work by supporting your team and helping them grow. You may be also responsible for 1-2 strategic accounts yourself. Unlike traditional account management teams, your team is acting as business development team with the goal to proactively help our international customers to expand and grow by coming up with new opportunities for growth and working closely with sales in on-boarding high profile clients and exploring their growth opportunities. In addition to building relationships with the customers and growing their revenue your team needs to work closely with product and telco teams to help us to improve our products and identify new business areas.

Some of our clients:

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Knowledge and expertise that matters:

  • have experience in managing and building sales and business development teams for at least 3 years
  • have experience in international b2b sales preferably in technology or payments
  • have experience in sales process management and improvement
  • have knowledge about customer success management
  • have experience in working with big and multinational companies
  • be disciplined and hardworking, able to work independently and efficiently without close supervision
  • be a quick learner and enjoy work in a dynamic environment
  • have excellent communication skills and fluency in English
  • have a degree in management, business administration or other relevant field

We offer you:

  • stock options for publicly listed Boku Inc.
  • impact to do great things on a global scale and while working together with the leading companies of the industry
  • valuable in-house experience, personal development and growth opportunities
  • onboarding and learning support from the team
  • frequent all-inclusive team events that will help you quickly integrate into our talented and fun team
  • cosy working environment at our office in Tartu or Tallinn city centre
  • competitive compensation package recognising your performance and accomplishments

We are happy to talk to you more about the role.

Signe Virolainen

Signe Virolainen | HEAD OF HR