What is direct carrier billing?

Direct carrier billing (“DCB”) is an online payment method. It allows users to make purchases by charging payments to their mobile phone bill.

How does DCB work?

Optimized offer activation UX for each channel and partner type.


Works on any device

Consumers can use carrier billing to buy content on any digital platform. Fortumo’s direct carrier billing products work on any computer, tablet, smartphone, feature phone and smart TV.

Simplest online checkout

Direct carrier billing is different from many other payment methods because it does not rely on banking infrastructure. Direct carrier billing provides the best purchasing experience in online environments.

Available to anyone

Direct carrier billing is available anyone with a smartphone or feature phone. As long as they have a SIM card, they are able to charge payments to their mobile operator bill.

Who benefits?


Game developers

Enable simple and safe payments for your players

Dating services

Let your users feel the love with simple payments anywhere.

Publishers & classifieds

Take friction out of your paywall. Turn readers into subscribers.

Streaming services

Bundling, carrier billing & digital wallets for OTT companies.


Payments for transportation that work for every passenger.

Ticketing providers

Increase your ticket sales through carrier billing & digital wallets.

Why is direct carrier billing popular?

Direct carrier billing provides a bigger payment coverage than traditional payment methods like credit cards. In countries like India, only 2% of all people have a credit card. Globally, there is only 1 credit card owner per 5 mobile phone owners. Even in mature markets with high ownership of bank cards, consumers prefer to pay with direct carrier billing due to its simplicity and security.
There are 5x more mobile phones than credit cards.
Simple checkout UX means up to 10x better conversion.
Secure payments: no personal data transmitted.

How much would your revenue increase with carrier billing?

What are the main benefits?


Better conversion rates

Direct carrier billing requires the user only to enter their phone number to make a payment. Due to a shorter checkout flow, merchants using both payment methods report up to 10x better conversion rates with carrier billing than with credit cards.

Simple user experience

Carrier billing is convenient. There is no need to sign up for any additional accounts or fill out any forms. Payments are completed in a manner of seconds and provide the best UX on mobile devices without any forms to fill out.

Secure for consumers

Making payments with carrier billing is secure. No personal data is transmitted during the payment process so there is no need to worry about identity theft. Direct carrier billing always requires the user to confirm the payment on a physical device.

Where can I use Fortumo?

See total coverage

Fortumo provides bundling, carrier billing, and digital wallets in over 80 markets through one integration.

What do others think?

Fortumo’s long-term experience and market leader role mean we are a trusted partner.

Get in touch

Please indicate which describes you best:


Need help with
a payment you made?

Visit our Support Portal if you have questions about your payment.
Small & Medium Company

Interested in our
self-service platform?

Launch carrier billing and messaging through our self-service platform.

Need a custom
solution or offer?

Get in touch for tailored carrier billing, mobile wallet and bundling solutions.

Fill out the form below and we’ll connect you.

Fill out the form below and we’ll connect you.

We are using cookies for delivering a better service. By continuing on the site you are agreeing to the use of cookies.