Work smarter
to reach your goals

Launch more merchants faster, reduce manual work for your team and grow your digital mindshare

Compliance

Streamlined merchant and service approval flow, fully transparent to telcos

No telco wants to deal with subscriber complaints or problematic and fraudulent services. Fortumo audits merchants and monitors consumers on behalf of our telco partners to ensure maximum revenue growth while minimizing the risk of compliance issues, refunds and bad debt.

  • Reviewing merchants and services on your behalf
  • Monitoring merchants to minimize fraud
  • Monitoring subscribers to reduce refunds and bad debt risk
  • Time saved and expenses reduced for your team
Compliance

Support Services

We keep subscribers & merchants happy even if something goes wrong

Daily support of both merchants and subscribers in troubleshooting their payment issues puts a significant burden on your customer care agents. Telcos working with Fortumo do not have to deal with this as our Support Team is the first point of contact fo any issues.

  • All support requests are handled first by Fortumo
  • The average resolution time for issues is under 2 days
Support services

Account Management

We actively work with you to grow revenue from our merchant portfolio

Fortumo actively works with telco partners to ensure each merchant brings in revenue to their fullest potential. From pre-launch preparations to established customers, we take care of growth on your behalf.

  • Pre-launch workshops for launch marketing
  • Continuous tracking & improvement of service performance
  • Facilitation of user activation and monetization campaigns
White paper: how to get a sweet deal out of Google Play?
White paper: how to get a sweet deal out of Google Play?

Mattias Liivak | Head of Marketing & PR

Account management

Looking for an experienced and reliable partner?

We manage existing relationships and campaigns for our network of 350 mobile operators in 100 countries

Taavi Krusell

Taavi Krusell

Director of Carrier Sales, EMEA
Sanjay Sinha

Sanjay Sinha

VP of Carrier Sales and BD, India
Siddharth Sahi

Siddharth Sahi

VP of Carrier Sales and BD, SEA
Man Pham

Man Pham

Director of Carrier Sales and BD, SEA
Larisa Hapeci

Larisa Hapeci

Director of Telco Partnerships & BD, SEA