Speed up your growth
with our support

Launch more merchants faster. Reduce manual work for your team. Grow your digital mindshare.

Compliance

Streamlined merchant and service approval flow, fully transparent to telcos.

No telco wants to deal with subscriber complaints or problematic and fraudulent services. Fortumo audits merchants and monitors consumers on behalf of our telco partners. This ensures revenue growth and minimizes compliance issues, refunds and bad debt.

  • Reviewing merchants and services on your behalf
  • Monitoring merchants to reduce fraud
  • Monitoring subscribers to reduce refunds and bad debt risk
  • Time saved and expenses reduced for your team
Compliance

Support services

We keep subscribers & merchants happy even if something goes wrong.

Daily support of merchants and subscribers puts a burden on your customer care. With Fortumo, our support team is the first point of contact for any of their issues.

  • All support requests are handled first by Fortumo
  • The average resolution time for issues is under 2 days
Support services

Account management

We work with you to grow revenue from our merchant portfolio.

Fortumo makes sure each merchant brings in revenue to their fullest potential. We prepare everything related to their launch and focus on growth.

  • Pre-launch workshops for launch marketing
  • Continuous tracking & improvement of service performance
  • Facilitation of user activation and monetization campaigns
White paper: how to get a sweet deal out of Google Play?
White paper: how to get a sweet deal out of Google Play?

Mattias Liivak | Head of Marketing & PR

Account management

Looking for an experienced and reliable partner?

We already work with more than 280 telcos in 80+ countries.

Taavi Krusell

Taavi Krusell

VP of Carrier Sales
Sanjay Sinha

Sanjay Sinha

Vp Of Bd, India
Man Pham

Man Pham

Director of Carrier Sales and BD, SEA
Steven Eric Frank

Steven Eric Frank

Director of Telco Partnerships & BD, SEA