No telco wants to deal with subscriber complaints or problematic and fraudulent services. Fortumo audits merchants and monitors consumers on behalf of our telco partners to ensure maximum revenue growth while minimizing the risk of compliance issues, refunds and bad debt.
Daily support of both merchants and subscribers in troubleshooting their payment issues puts a significant burden on your customer care agents. Telcos working with Fortumo do not have to deal with this as our Support Team is the first point of contact fo any issues.
Fortumo actively works with telco partners to ensure each merchant brings in revenue to their fullest potential. From pre-launch preparations to established customers, we take care of growth on your behalf.